Coockie policy

Cookie policy

WHAT ARE COOKIES

Cookies are small text files containing data that are stored on your computer's hard drive via your browser when you visit a website. These files store certain settings for a website, for example, so that you do not have to reset them every time you visit.

A unique ID may also be stored so that a website can measure how many unique visitors have visited the site, or keep track of which pages you have visited, so that other relevant pages can be offered based on this information. Although a cookie can be used to store a unique profile of the user in question, cookies never contain personal data such as your name or address.

The Dermolve website uses cookies for various purposes.

FUNCTIONAL COOKIES

We use cookies to ensure that the site continues to function properly and is easy to use. This includes:

• Storing preferences so that you do not have to reset them each time you visit (such as language selection)
• Keeping track of certain settings or data when you navigate from page to page (such as filter settings or your shopping basket)
• Storing the contents of your shopping basket so that it is retained for your next visit.
• Storing your login details (if you have activated this in your browser when you first logged in)
• Remembering information you have entered so that you can quickly reuse it (if you have activated this functionality in your browser)
• Enabling chat conversations with customers who have questions.
• Distributing the load evenly across the servers, ensuring that the site continues to work quickly.

We use Salesforce Commerce Cloud as the platform for our websites. For the sake of completeness, we also refer you to the privacy statement of Salesforce Commerce Cloud.

ANALYTICAL COOKIES

We measure the use of our website using a number of third-party tools. We do this to detect and fix errors on our site, improve user-friendliness and test new features or designs (so-called A/B tests). These tools use cookies for this purpose.

• We use Google Analytics for general statistics, such as page views, unique users, time per page/visit, conversion rate, etc. For the sake of completeness, we also refer you to Google's privacy statement.
• We use Hotjar to analyse the use of the pages. For the sake of completeness, we also refer you to Hotjar's privacy statement.
• We use Visual Website Optimizer to perform A/B tests. For the sake of completeness, we also refer to the privacy statement of Visual Website Optimizer.

ADVERTISING COOKIES

We use advertising networks to show users who are interested in our products advertisements for our products and promotions on other websites. These advertising networks use cookies to create a unique profile, which records which pages you have visited, in order to show you the right advertisements. This is done anonymously. No personal data, such as your name or address, is stored or linked to your account with Dermolve

Cookies are also used to link the display of the advertisement to a possible purchase of the product, so that a fee can be paid to the advertising network on this basis.

We use the networks listed below, among others. Click on the network name to view that network's privacy statement.

• Rakuten / Linkshare
• Adcell
• Tracdelight
• Tradetracker
• Google
• Microsoft
• Adform
• Appnexus
• Facebook
• Quantcast
• VE Interactive
• Outbrain
• Criteo
• Partnerize
• DCMN

The European Interactive Digital Advertising Alliance has developed a tool that allows you to see which advertising networks keep information. Here you can also opt out of one or more networks. Please note: this does not only apply to the Dermolve websites, but to all websites you have visited or will visit. For more information, please visit http://www.youronlinechoices.com/nl/

MANAGING COOKIES IN YOUR BROWSER

You can delete cookies that have already been placed and refuse to accept new cookies via your browser settings. The method for doing this varies depending on your browser; if necessary, consult your browser's help function.

Below are links to the relevant help pages for the most common browsers:

• Chrome
• Firefox
• Edge
• Internet Explorer
• Saf

PLEASE NOTE: if you refuse and/or delete cookies, you will not always be able to use all the features of a website. In addition, refusing or deleting cookies only affects the computer and browser on which you perform this action. If you use multiple computers and/or browsers, you must repeat the action(s) as often as necessary.

FINALLY

More information about how we handle your data can be found in our Privacy Statement. This also describes how you can request your data and how you can exercise your right to be forgotten.

If you have any questions about our cookie policy or our privacy statement, please feel free to contact us using the following contact details:

Dermolve

Postal address: Zinkstraat 24, 4823AD Breda, Netherlands

Email: support@dermolve.com

This Cookie Policy may be changed by Dermolve from time to time if new developments occur and/or it deems this necessary.